PRIVACY POLICY
Effective Date: April 11, 2026
1. Introduction
Welcome to Steep Hill Studio, a brand and division owned and operated by Ruhl Builds Inc. ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at hello@steephillstudio.com.
2. Information We Collect
We collect personal information that you voluntarily provide to us when registering on the website, purchasing architectural plans, subscribing to The Studio, or otherwise contacting us. The personal information we collect includes the following:
Name and Contact Data: (e.g., first and last name, email address, mailing address).
Shipping Data: Physical addresses provided for the delivery of printed 24x36 architectural plans.
Credentials: (e.g., passwords, password hints, and similar security information used for The Studio membership).
Payment Data: (e.g., billing information and payment instrument details). All payment processing is handled by third-party providers (e.g., Stripe, PayPal); we do not store full credit card numbers on our servers.
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:
To fulfill and manage your orders: Including the delivery of digital files and the shipping of physical printed sets.
To protect our Intellectual Property: We may use your information to watermark architectural plans to identify the licensed purchaser.
To send administrative information to you: Such as order confirmations and updates to our terms.
To manage user accounts: Facilitating your membership and access to The Studio.
To request feedback and post testimonials: With your express consent.
To enforce our terms, conditions, and policies.
To respond to legal requests and prevent harm.
4. Sharing Your Information
We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations. More specifically:
Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, or acquisition of our business.
Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party providers who perform services for us, such as payment processors and courier/shipping services (e.g., Canada Post, FedEx, UPS) to fulfill the delivery of physical plans.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Privacy Rights
In accordance with applicable data protection laws (including PIPEDA in Canada), you have the right to request access to your personal information, request rectification or erasure, or restrict the processing of your data. To exercise these rights, please contact us at the email provided below.
7. Updates to This Policy
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically.
8. Contact Us
If you have questions or comments about this policy, you may contact us at: hello@steephillstudio.com.